HighLevel Support

You shouldn't be afraid of a tool you pay for.

We support the HighLevel account you already have. We maintain it, build on it, and scale it on real projects with a written definition of done, not hours on a clock. Led by a U.S.-based HighLevel Certified Admin.

Starting at $397/mo

HighLevel Certified Admin badgeNicholas Scalice, a HighLevel certified admin, consulting with a local business owner at an outdoor table by the water
How it works

One goal. Real projects.
No hour tracking.

Most HighLevel support is sold by the hour, so you ration your questions. We work on projects. Each one gets a written scope and a definition of done before work starts, and the cost is nothing extra, because it's in your plan.

The rules that keep it fair for everyone
  1. 1

    Every project gets a written scope and a definition of done before work starts.

  2. 2

    Projects are sized to two to four weeks. Bigger builds get split into phases, and each phase is its own project.

  3. 3

    If a project stalls waiting on something from you, we pause it and start your next one so your plan keeps working. The paused project resumes in your next open slot.

Marketing funnel automation process diagram from lead capture to won opportunity
Included with every plan

Everything you get,
no matter which plan you choose.

Monthly strategy call with Nicholas Scalice over video chat

Monthly Strategy Call

Review progress, pick your next project, and ask questions with an expert who knows your account. Thirty minutes on Maintain, sixty on Build and Scale.

Weekly System Sessions group video call

System Sessions

Live group sessions every Tuesday at 3 PM Eastern for questions and troubleshooting. Bring what's stuck and get an answer in real time.

Unlimited email support inbox

Unlimited Email Support

Direct access to a real person on our U.S.-based team for guidance, troubleshooting, and quick answers, with no ticket queues. Build work gets scoped as a project first.

Multiply

The learning membership behind the systems: the courses, the community, and monthly Strategy Sessions, at no extra charge. It's rolling out in stages, and Strategy Sessions are running now.

Not sure what your account needs? Start with the audit.

The HighLevel Account Audit is a one-time review of your account. A certified admin runs 110 checks across 15 areas and hands you a fix list in order for $497.

Plans

Simple,
transparent pricing.

Three plans. Clear deliverables. No contracts.

Switch plans anytime.

Maintain

$397/month

Your HighLevel safety net. We keep your account healthy and fix what breaks.

  • 1 monthly strategy call (30 min)
  • Small fixes and tweaks, anything our team can knock out in under 30 minutes
  • Email deliverability monitoring
  • A2P 10DLC compliance guidance
  • System Sessions
  • Unlimited Email Support
  • Multiply included: the courses, the community, and monthly Strategy Sessions
Book a Fit Call
Most Popular

Build

$697/month

Active building inside your account. One project at a time, finished before we start the next.

Everything in Maintain, plus:

  • Strategy call extended to 60 minutes
  • 1 active project at a time (see example projects below)
  • Every project scoped in writing before we start
  • Video walkthrough delivered with every finished project
  • Tech infrastructure support (domains, phone system, native integrations)
Book a Fit Call

Scale

$1,197/month

For accounts with momentum. Two projects running at once so your buildout moves twice as fast.

Everything in Build, plus:

  • 2 active projects at a time
  • Monthly account review with a written action plan
  • Priority email support. Your requests go to the front of the line.
  • Dedicated Slack channel
Book a Fit Call
Example projects

What counts as a project.

A project is any scoped build with a clear finish line, sized to two to four weeks. Here's what clients ask for most:

Examples of HighLevel projects including email, SMS, phone, funnels, calendar, social media, AI agents, and automations
Email marketing setup
Workflow and automation builds
Pipeline and CRM buildout
Calendar and booking setup
Funnel or landing page build
Nurture and reactivation campaigns
A2P 10DLC registration
Reputation management setup
Website build inside HighLevel, up to 5 pages per phase
AI agent setup

Don't see yours listed? Bring it to your strategy call and we'll scope it together.

NoteProjects can't include API development, custom code, or connections to tools HighLevel doesn't support natively on the Integrations page. If we can't build it inside HighLevel, it's outside our scope.

If a request takes under 30 minutes, it's maintenance and it's covered on every plan. If it needs a plan, it's a project. We make that call, and we'll always tell you before work starts.

A batch of related small requests becomes a project too.

Who this is for
  • Local service businesses already running their own HighLevel account
  • Owners who want a real person on a U.S.-based team.
  • Anyone tired of trial and error, forums, and vague answers
What this is not
  • No custom coding or API builds
  • No full campaign management (ads, copywriting, creative)
  • No unlimited build work. Projects are scoped, sized, and finished in order. That's the point.
  • No support for multiple accounts. One plan covers one HighLevel account.
  • No white-label or SaaS reseller support
  • No managing your clients' subaccounts (we support yours)
About Nicholas

Who's behind this.

HighLevel Certified Admin badge
Nicholas Scalice, Certified HighLevel Admin
Nicholas Scalice
Certified HighLevel Admin
17+ Years of Marketing Experience

Nicholas Scalice has been building marketing systems since 2009 and has worked inside HighLevel every day for the past five years. He's a HighLevel Certified Admin, an AMA Professional Certified Marketer, and a HighLevel Local Chapter Leader, one of the first in the world, running the Treasure Coast chapter.

FAQ

Questions, answered.

Yes. These plans support businesses already on HighLevel. If you don't have an account and want a system installed for you, that's Amplify. If you want your own HighLevel account, start a 30-day trial.

Compare plans

See what's included.

FeatureMaintainBuildScale
Every plan includes
Monthly strategy call30 min60 min60 min
Small fixes and maintenance (under 30 min)
A2P 10DLC compliance guidance
Email deliverability monitoring
System Sessions
Unlimited email support
Multiply membership
Build & Scale add-ons
Active projects at a time12
Written project scopes
Video walkthroughs
Tech infrastructure (domains, phone system, native integrations)
A2P 10DLC registration filingProjectProject
Scale only
Monthly account review
Priority email support
Dedicated Slack channel

Ready for HighLevel that just works.

Month-to-month. No contracts. Switch plans anytime.