Profile
Your front door.
The question it answers: Is this a real, complete, current business?
Your Google Business Profile is the listing that powers the Maps pack. Most people meet you there before they ever see your site. Of the top ten things that decide the pack, eight are profile factors. Not website factors. Profile factors.
A complete profile has the right primary category, every secondary category that applies, every service listed, accurate hours, a description written for a customer, real photos of real jobs, and a reply to every review. The same business, with the same details, also lives on Bing, Apple Maps, and Yelp, because the AI tools read those.
Hours matter more than most owners think. A profile that says closed at 9 PM loses the pack to one that says open. You can only say you're open at 9 PM if something answers at 9 PM. That's one of the reasons this system runs on Amplify.
What good looks like
Someone can find your hours, your services, your photos, and your reviews on your profile alone, and every detail matches what's on your site.
